I’m Design Director in a digital transformation consultancy after having worked as a consultant for 10+ years and in-house since 2018. Being a designer in a consulting environment is pretty unique so I thought I’d try to describe it for others who are interested in moving into that industry. Sometimes, the user is your client.… Continue reading What is a design consultant?
Middle management is the intermediate management level of a hierarchical organization that is subordinate to the executive management and responsible for “team leading” line managers and/or “specialist” line managers. Middle management is indirectly (through line management) responsible for junior staff performance and productivity. – Wikipedia After a few years reporting to the founders/CEO of organisations, I find myself in middle management for the… Continue reading On middle management in design
About 10 years ago, I became an assessor for funding agencies. I have since worked for AHRC, Innovate UK, EIT and EU programmes to help them assess funding applications. As a result I spent a lot of time looking at other people’s (sometimes terrible) spreadsheets and it’s become a bit of an obsession. I’ve often… Continue reading Organising Design (or why you need to care about spreadsheets)
I started a new role 9 weeks ago at TPXimpact, a digital transformation consultancy born out of the merger of a mix of agencies that included FutureGov. My boss is Ben the Chief Designer and I’m Design Director. We work with 108 designers with a wide array of experiences and backgrounds across four practice areas:… Continue reading The Long Tail of Design Work
In 2020, the Human Values team at BBC R&D North Lab and I won some funding from NESTA to turn their Human Values work into practical tools for policy-making. Building on my experience shepherding the London Internet of Things community into developing the Better IoT assessment tool, I helped them develop a questionnaire for people… Continue reading 72 questions on digital human values
I’m coming to the end of my contract working with Media Powerhouse as a project coordinator. This wasn’t my usual gig but I met their technical project manager Callum while working on my last client project. What I thought would be a project management role turned into a project coordination and administration role with a… Continue reading A beginner’s guide to exporting post-Brexit
I’ve been a trustee of The Restart Project, a right to repair charity, for almost a year. They are focused on raising political awareness of the need for right to repair legislation in the UK and Europe and have been doing a fantastic job over the past 6 years. It’s an honour to meet with… Continue reading Repairable by design?
Just like I did with my first book here’s an intro to my new book which is out now! The initial premise of the book was to highlight the various ways in which organisations sabotage their own research & innovation efforts. With time (I submitted my table of contents to Apress in July 2019), it… Continue reading Creating a Culture of Innovation (an introduction)
Update August 7th 2019: This will become a book, published by Apress in 2020. Follow #writingabook on @iotwatch on Twitter to hear more as I write it! NB: I have an idea for a second book about the cargo cult of corporate innovation but I’m not totally sure how I’d get people to contribute to… Continue reading The Cargo Cult of Innovation: the toxic habits of corporate innovation
(This is a follow-up to my blogpost as I’ve been invited to give one of the keynotes at the Umea Institute of Design’s Degree Show in Sweden next month.) So you’re about to graduate from an interaction design degree. Welcome to the rest of your life in the industry of design. Here are some harsh… Continue reading So you’re about to graduate