What is a design consultant?

I’m Design Director in a digital transformation consultancy after having worked as a consultant for 10+ years and in-house since 2018. Being a designer in a consulting environment is pretty unique so I thought I’d try to describe it for others who are interested in moving into that industry. Sometimes, the user is your client.… Continue reading What is a design consultant?

On middle management in design

Middle management is the intermediate management level of a hierarchical organization that is subordinate to the executive management and responsible for “team leading” line managers and/or “specialist” line managers. Middle management is indirectly (through line management) responsible for junior staff performance and productivity. – Wikipedia After a few years reporting to the founders/CEO of organisations, I find myself in middle management for the… Continue reading On middle management in design

Organising Design (or why you need to care about spreadsheets)

About 10 years ago, I became an assessor for funding agencies. I have since worked for AHRC, Innovate UK, EIT and EU programmes to help them assess funding applications. As a result I spent a lot of time looking at other people’s (sometimes terrible) spreadsheets and it’s become a bit of an obsession. I’ve often… Continue reading Organising Design (or why you need to care about spreadsheets)

72 questions on digital human values

In 2020, the Human Values team at BBC R&D North Lab and I won some funding from NESTA to turn their Human Values work into practical tools for policy-making. Building on my experience shepherding the London Internet of Things community into developing the Better IoT assessment tool, I helped them develop a questionnaire for people… Continue reading 72 questions on digital human values

A beginner’s guide to exporting post-Brexit

I’m coming to the end of my contract working with Media Powerhouse as a project coordinator. This wasn’t my usual gig but I met their technical project manager Callum while working on my last client project. What I thought would be a project management role turned into a project coordination and administration role with a… Continue reading A beginner’s guide to exporting post-Brexit

The Cargo Cult of Innovation: the toxic habits of corporate innovation

Update August 7th 2019: This will become a book, published by Apress in 2020. Follow #writingabook on @iotwatch on Twitter to hear more as I write it! NB: I have an idea for a second book about the cargo cult of corporate innovation but I’m not totally sure how I’d get people to contribute to… Continue reading The Cargo Cult of Innovation: the toxic habits of corporate innovation